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Update to Microsoft 365 and Outlook for Windows connectivity | IT Services | Seneca College

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Update to Microsoft 365 and Outlook for Windows connectivity

Update to Microsoft 365 and Outlook for Windows connectivity

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Microsoft is updating the supported versions of Outlook for Windows that can connect to Microsoft 365 services.

Starting November 1, 2021, the following versions of Outlook for Windows, as part of Office and Microsoft 365 Apps, will not be able to connect with Office 365 and Microsoft 365 services.

Office and Microsoft 365 Apps

Outlook for Windows Version

Office 2013

15.0.4970.9999 and older

Office 2016

16.0.4599.9999 and older

Microsoft 365 Apps for enterprise (formerly Office 365 ProPlus)

1705 and older

Microsoft 365 Apps for business (formerly Office 365 Business)

1705 and older

Key Points:

  • Major: Retirement
  • Timing: Beginning November 1, 2021 and will be complete by mid-May 2022.
  • Action: Ensure Outlook for Windows client are updated accordingly

How this affects you:

Versions that are newer than minimum version requirements listed above, but are not the currently supported version, may experience connectivity issues.

Supported versions of Outlook for Windows in Office and Microsoft 365 will continue to connect to Microsoft 365 services as expected.

What you need to do to prepare:

We recommend that all users upgrade to the supported versions of Office and Microsoft 365 Apps. If you have a Seneca computer and are unable to update the supported versions, please contact the Service Desk.

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