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Employee VPN | IT Services | Seneca College

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Employee VPN

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The Seneca Virtual Private Network (VPN) are required to access  the following services:

  • MyApps - VPN is only required for software using the licensing server in MyApps
  • MyVault

Installing GlobalProtect VPN

  1. Go to: https://senecavpn.senecacollege.ca
  2. Log on with your Seneca username and password.
    1. Duo Keyfob (token) users must add a comma and token passcode after their password.
      • Username: firstname.lastname
      • Password: senecapassword,tokenpasscode
  3. Download the GlobalProtect agent that corresponds to your computer’s operating system.
    • If you have a Seneca-provisioned Windows computer, click Download 64 bit GlobalProtect agent.
    • If you have a Mac computer, click Download Mac 32/64 bit GlobalProtect agent.
  4. Install the software using the default options and then open the GlobalProtect application.
  5. In the Portal text box type SenecaVPN.senecacollege.ca and click Connect.
  6. You will be prompted with to approve a notification or to enter a passcode:
    • Smartphone users will get a notification on their phone
    • Duo Keyfob (token) users must add a comma and token passcode after their password.
      • Password: senecapassword,tokenpasscode
  7. To log on, refer to the  sections above.

Comments (8)

   
graham.murphy
Graham Murphy

There should be a step in the instructions to inform people that they'll need to accept an authentication on their DUO account. I know it has information for Keyfob users, but my DUO is on my cell phone and I was unaware that an authentication request was sent to my DUO cell that had to be accepted before I could download the software. Information about that step would have saved an e-mail to IT. 

6/10/2021
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nadine.chautilal
Nadine Chautilal

Thank you for bringing this to our attention. It is now reflected in the steps.

6/14/2021
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winston.smith
Winston Smith

Nadine:

This is crazy. I have difficulty accessing this thing. It needs new DUO crap each time, and then...

Winston

 

6/18/2021
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nadine.chautilal
Nadine Chautilal

As discussed, I see that you are successfully using Duo push as an option instead of entering the passcode.

7/14/2021
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rob.tyrie
Rob Tyrie

Hi - How do I set up duo for remote access?  I have never set it up.



7/20/2021
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nadine.chautilal
Nadine Chautilal

You must first complete and activate Duo. Check out the link on how to enrol. If you are unable to complete the activation, Contact ITS via email.

7/20/2021
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judith.barnaby
Judith Barnaby

Good afternoon, I have already installed VPN. I am not sure when I click on the email to edit my portfolio that it keeps taking me back to the VPN page. This is very frustrating for sure. We should be able to go right back into our portfolio.

27 days ago
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nadine.chautilal
Nadine Chautilal

Good afternoon Judith. Once you are connected to Employee VPN you should be able to edit your portfolio. If they issue continues, trying clearing your browser cache and cookies and try again.

27 days ago
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margaret.osborne
Margaret Osborne

Can you please give me next steps to find and edit portfolio after I install this?  

 

25 days ago
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nadine.chautilal
Nadine Chautilal

Hello Margaret, you can find more information about your portfolio Digital Faculty Portfolios – How to Get Started 

20 days ago
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Jack.Burman
Jack Burman

Hi Nadine,

I'm afraid I'm experiencing all of the frustration of Judith Barnaby (see above) and then some in trying to do the same vital thing: edit my portfolio.  I've cleared my browser cache and cookies, then tried again.  Dead end.  I'm looped right back to here.  Can you help direct me to my portfolio?  I'd be deeply grateful.

22 days ago
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nadine.chautilal
Nadine Chautilal

Hello Jack. Do you experience an issue after or before you connect to Employee VPN ?

20 days ago
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Jack.Burman
Jack Burman

After, Nadine.  It takes me straight to "Download...for Windows 64 bit"---which I did days ago.

19 days ago
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nadine.chautilal
Nadine Chautilal

Please submit a ticket to servicedesk@senecacollege.ca   and it will be escalated to assist you further.

18 days ago
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